Website Terms & Conditions
1. Introduction
Welcome to the Technosound Ltd website. These Website Terms & Conditions of Sale ("Terms") govern your access to and use of this website and apply to all purchases made through our online store.
By accessing, browsing or using this website, you agree to be bound by these Terms together with our Privacy Policy and Cookie Policy. If you do not agree with any part of these Terms, please refrain from using this website.
Throughout these Terms, the words "Technosound Ltd", "we", "our" and "us" refer to Technosound Ltd, whose registered office is at:
170 Athalassas Avenue
2025 Nicosia
Cyprus
Company Registration Number: HE 83597
The words "you", "your" and "customer" refer to any visitor, user or purchaser using this website.
2. Definitions
For the purposes of these Terms & Conditions:
3. Use of this Website
This website is provided for your personal and lawful use. By using this website, you agree not to use it in any way that may damage, interrupt or impair its operation or interfere with any other person's use of the website.
Technosound Ltd reserves the right to modify, suspend or discontinue any part of this website, including products, services, prices or content, at any time without prior notice.
While every effort is made to ensure that the information published on this website is accurate and up to date, occasional errors, omissions or typographical mistakes may occur.
Technosound Ltd reserves the right to correct any errors relating to product descriptions, specifications, availability, pricing or other published information without prior notice.
Product photographs, colours, dimensions and specifications are provided for illustration purposes only. Actual products may vary slightly due to manufacturer updates, production changes or display settings.
Accessories shown in product photographs are included only where expressly stated in the relevant product description.
Information provided on this website is intended for general guidance only and shall not be construed as professional technical advice or as a guarantee that a particular product is suitable for your intended application. Customers are encouraged to contact our sales team whenever compatibility or suitability advice is required before placing an order.
4. Intellectual Property
Unless otherwise stated, all content available on this website, including but not limited to text, photographs, graphics, logos, icons, software, downloads, page layouts and design, is the property of Technosound Ltd or is used under licence from the respective copyright owners.
This material is protected by Cyprus, European Union and international copyright, trademark and intellectual property laws.
No part of this website may be copied, reproduced, republished, uploaded, transmitted or distributed without the prior written permission of Technosound Ltd, except where permitted by law for personal, non-commercial use.
All third-party trademarks, brand names and product names appearing on this website remain the property of their respective owners and are used solely to identify the products offered.
5. Third-Party Websites
For your convenience, this website may contain links to third-party websites.
These links are provided for information purposes only and do not imply any approval, endorsement or recommendation by Technosound Ltd.
We have no control over the content, security or privacy practices of external websites and accept no responsibility or liability for any information, products or services offered through them.
Users access third-party websites entirely at their own risk.
6. Products & Availability
Technosound Ltd offers products for sale subject to availability.
Although we use reasonable efforts to maintain accurate stock information, product availability shown on the website is provided for guidance only and cannot always be guaranteed.
Should a product become unavailable after an order has been placed, we will contact you as soon as reasonably possible to offer one of the following options:
6.1 Product Images & Specifications
Technosound Ltd makes every reasonable effort to ensure that product descriptions, specifications, photographs and technical information published on this website are accurate at the time of publication.
However, manufacturers may occasionally update products, packaging, specifications, firmware, bundled accessories or included software without prior notice.
Product images are provided for illustration purposes only and may differ slightly from the actual product supplied.
Such manufacturer updates shall not be considered product defects and do not entitle the customer to cancellation or compensation unless otherwise required by applicable law.
Technosound Ltd reserves the right to discontinue products, amend product specifications or limit quantities available for purchase without prior notice where required by manufacturers, suppliers or market conditions.
7. Prices
Unless otherwise stated, all prices displayed on this website are in Euro (€) and include VAT at the applicable Cyprus rate.
Any applicable delivery charges will be displayed separately during the checkout process before your order is confirmed.
Despite our best efforts, pricing errors may occasionally occur.
If an item has been advertised at an incorrect price due to a typographical, technical or supplier error, Technosound Ltd reserves the right to cancel the order before dispatch. In such cases, customers will be notified promptly and any payment received will be refunded in full.
Promotional prices, special offers and discount campaigns remain valid only for the period stated and while stocks last.
Technosound Ltd reserves the right to correct any typographical, clerical or administrative errors without liability.
8. Orders
Orders may be placed through our online store twenty-four (24) hours a day, seven (7) days a week.
Placing an order through our website constitutes an offer by the customer to purchase the selected Goods. Receipt of an automated order confirmation email does not constitute acceptance of the order.
An order is considered accepted only when Technosound Ltd confirms that the order has been accepted for processing and dispatch. Until that time, we reserve the right to refuse or cancel any order for reasons including, but not limited to:
By placing an order, you agree that Technosound Ltd may contact you by email or telephone regarding your order, delivery, warranty or customer support enquiries.
Technosound Ltd reserves the right to refuse or cancel orders where export restrictions, manufacturer agreements or applicable laws prohibit the sale or shipment of particular products to certain countries or territories.
Should an order be cancelled after payment has been received, a full refund will be issued using the original payment method.
9. Customer Account
Customers may place orders either by creating an online account or, where available, by using any guest or quick checkout facility offered on the website.
Customers are responsible for ensuring that all personal, billing and delivery information provided is accurate and up to date.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.
Technosound Ltd reserves the right to suspend or terminate customer accounts where fraudulent, unlawful or abusive activity is suspected.
10. Payment
Payment may be made using the payment methods displayed during the checkout process.
Online card payments are processed securely through JCC Payment Systems Ltd using industry-standard encryption and security protocols designed to protect your payment information.
Technosound Ltd does not store or have access to your complete payment card details.
Payment must be successfully authorised before an order can be processed or dispatched.
For card payments, the transaction reference www.technosound.com.cy or Technosound Ltd may appear on your bank or card statement.
11. Order Verification & Fraud Prevention
To protect both our customers and Technosound Ltd against fraudulent transactions, we reserve the right to carry out reasonable verification checks before processing any order.
These checks may include confirming customer identity, billing information, delivery details or payment authorisation.
Where additional verification is required, order processing may be temporarily delayed until satisfactory confirmation has been obtained.
Should verification not be possible within a reasonable period, Technosound Ltd reserves the right to cancel the order and refund any payment received.
12. Delivery
Technosound Ltd will make every reasonable effort to dispatch orders within the estimated delivery times shown on the website.
Delivery times are estimates only and should not be regarded as guaranteed delivery dates.
Delivery may occasionally be delayed due to circumstances outside our reasonable control, including courier delays, supplier shortages, customs procedures, adverse weather conditions or other unforeseen events.
Technosound Ltd shall not be liable for delays caused by third-party delivery companies once the goods have been handed to the delivery carrier.
Customers are encouraged to inspect all deliveries upon receipt and notify Technosound Ltd of any visible transit damage or shortages as soon as reasonably practicable, within forty-eight (48) hours of delivery.
If goods arrive visibly damaged, customers should notify the courier where possible and contact Technosound Ltd as soon as reasonably practicable so that we may assist in resolving the matter.
Risk in the goods passes to the customer upon delivery to the address specified in the order.
Ownership of the goods remains with Technosound Ltd until payment has been received in full.
13. Order Changes
Customers wishing to amend or cancel an order should contact Technosound Ltd as soon as possible.
While we will make every reasonable effort to accommodate requests before dispatch, we cannot guarantee that changes or cancellations will be possible once order processing has commenced.
If an order has already been dispatched, the order will instead be subject to the provisions of our Right of Withdrawal and Returns Policy.
14. Order Records
For security, accounting and legal purposes, Technosound Ltd securely archives completed orders and associated transaction records in accordance with applicable legal and regulatory requirements.
Customers may contact us should they require assistance regarding previous orders.
15. Right of Withdrawal
If you are purchasing as a consumer, you have the right to withdraw from your purchase without giving any reason within fourteen (14) calendar days from the day you, or a person nominated by you (other than the carrier), receive the goods.
To exercise your right of withdrawal, you must notify Technosound Ltd in writing by email or post before the withdrawal period expires. You may use the sample withdrawal form provided at the end of these Terms, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient to send your notification before the fourteen-day period has expired.
16. Returns & Refunds
Returned goods must be sent back to Technosound Ltd within fourteen (14) days from the date on which you notified us of your decision to withdraw.
Unless otherwise agreed, customers are responsible for the cost of returning the goods, which should be securely packaged to prevent damage during transit.
Products should be returned complete, with all accessories, manuals, cables and original packaging, and handled only to the extent necessary to establish their nature, characteristics and operation, as would reasonably be permitted in a retail shop.
If the returned goods show signs of use beyond what is necessary for such inspection, Technosound Ltd reserves the right to reduce the refund to reflect any loss in value, as permitted by applicable law.
Following receipt and inspection of the returned goods, refunds will be processed using the original payment method within seven (7) working days. Depending on your payment provider, additional processing time may apply before the funds appear in your account.
Original delivery charges will be refunded where required by applicable consumer legislation. Any optional delivery upgrades selected by the customer are non-refundable.
17. Products Excluded from the Right of Withdrawal
The right of withdrawal does not apply where excluded by applicable law, including but not limited to:
These exclusions do not affect your statutory rights in relation to faulty or defective products.
18. Faulty or Incorrect Products
If you receive a product that is faulty, damaged in transit or different from the item ordered, please notify Technosound Ltd as soon as reasonably possible.
Where a manufacturing defect or shipping damage is confirmed, we will, in accordance with your statutory rights and the manufacturer's warranty where applicable, repair, replace or
